Effective Date: 04 Feb 2025

Welcome to pmetromart.in (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website, services, and products. By accessing or using pmetromart.in, you agree to comply with these terms. If you do not agree, please discontinue use immediately.

1. General Terms

• By using this website, you confirm that you are at least 18 years old or have parental consent to use our services.
• You agree to use our website for lawful purposes only and not engage in fraudulent activities.
• We reserve the right to refuse service to anyone for any reason at any time.

2. Account Registration

• To place orders, you may be required to create an account.
• You are responsible for maintaining the confidentiality of your account details and passwords.
• We are not responsible for unauthorized access to your account.

3. Orders & Payments

• All orders are subject to availability and acceptance.
• Prices listed on the website are final and inclusive of applicable taxes unless stated otherwise.
• Payment must be completed before order processing.
• If we detect fraudulent activity, we reserve the right to cancel the order and take legal action if necessary.

4. Shipping & Delivery

• We aim to process and ship orders within 3-5 business days.
• Delivery timelines vary based on location. Any estimated delivery date is for reference only.
• We are not responsible for delays due to unforeseen circumstances (e.g., weather, strikes, courier issues).
• If a package is undelivered due to incorrect shipping details provided by you, additional charges may apply.

5. Returns, Refunds & Cancellations

• Returns are accepted under certain conditions. Please refer to our Return Policy for details.
• Refunds are processed based on eligibility as outlined in our Refund Policy.
• Orders can be canceled before shipment. See our Cancellations Policy for details.

6. Product Descriptions & Pricing

• We strive to provide accurate product descriptions, but we do not guarantee error-free listings.
• In case of incorrect pricing or product information, we reserve the right to cancel or modify the order.

7. Intellectual Property Rights

• All content on this website (text, images, logos, design, software) is owned by pmetromart.in and protected under intellectual property laws.
• You may not copy, reproduce, or distribute our content without prior written permission.

8. User Conduct

You agree not to:

• Use the website for illegal or harmful activities.
• Post misleading or false information.
• Attempt to gain unauthorized access to our systems.
• Distribute viruses, spam, or harmful software.

9. Limitation of Liability

• We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
• Our liability, if any, is limited to the total purchase amount of your order.

10. Third-Party Links

• Our website may contain links to third-party websites. We are not responsible for their content, privacy policies, or services.

11. Termination

• We reserve the right to terminate or suspend your account if you violate these terms.
• Any obligations or liabilities incurred before termination will still apply.

12. Changes to Terms & Conditions

• We may update these terms at any time. Continued use of our website constitutes acceptance of the revised terms.