Privacy Policy
Effective Date: 01 Feb 2025
Welcome to pmetromart.in (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you visit our website, pmetromart.in (the “Website”).
By accessing or using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue the use of our services immediately.
1. Information We Collect
We collect different types of information to provide and improve our services, including:
1.1 Personal Information
When you interact with our Website, we may collect:
- Identity Information – Name, gender, date of birth
- Contact Information – Email address, phone number, shipping and billing address
- Financial Information – Payment details (processed securely through third-party payment gateways)
- Account Information – Login credentials, user preferences, purchase history
1.2 Non-Personal Information
We also collect information that does not directly identify you, including:
- Browser type, operating system, and device type
- IP address and geographical location
- Pages visited, time spent on the site, and referral sources
- Website interaction, such as clicks, searches, and order history
1.3 Cookies & Tracking Technologies
We use cookies, web beacons, and other tracking technologies to enhance user experience, analyze trends, and improve website functionality. You can control or disable cookies via your browser settings.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill orders efficiently
- Provide customer support and resolve issues
- Send transactional emails (order confirmations, invoices, shipping updates)
- Improve website functionality and user experience
- Personalize offers, promotions, and recommendations
- Prevent fraudulent transactions and ensure security
- Comply with legal and regulatory obligations
3. How We Share Your Information
We do not sell, trade, or rent your personal data. However, we may share your information in the following circumstances:
3.1 Service Providers
We may share your data with third-party service providers who assist us with:
- Payment processing (e.g., Razorpay, PayPal)
- Order fulfillment and shipping (e.g., courier services)
- Marketing and advertising campaigns
- Website analytics (e.g., Google Analytics)
3.2 Legal Compliance
We may disclose information if required to do so by law, government authorities, or in response to legal requests (such as court orders or subpoenas).
3.3 Business Transfers
In case of a merger, acquisition, or sale of assets, user data may be transferred as part of the business transaction.
4. Data Security
We take the security of your personal information seriously and implement industry-standard measures to protect it, including:
- Secure Sockets Layer (SSL) encryption
- Firewalls and secure servers
- Regular security audits and vulnerability assessments
While we strive to protect your data, no online transmission is 100% secure. Users are responsible for safeguarding their login credentials.
5. Your Rights & Choices
As a user, you have the following rights regarding your personal data:
- Access & Correction: Request access to or correction of your personal data.
- Deletion: Request deletion of your account or certain data, subject to legal retention requirements.
- Opt-Out: Unsubscribe from marketing emails using the “Unsubscribe” link.
- Cookies Control: Manage cookie settings through your browser.
To exercise these rights, please contact us at support@pmetromart.in.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Continued use of our Website after changes constitutes acceptance of the updated policy.